FAQ

Airlie Boat Hire will contact you the afternoon prior to your hire. We will confirm all details for your hire on the following day and balance of payment will be finalised.

PLEASE NOTE – Hirers must arrive at the agreed time, failure to do so will result in forfeit of payment and Hire

All our licensed boats need to be returned by 4pm or extra charges may be incurred.

Yes, we take a 50% deposit on the boat that you choose via credit card to secure your booking for the Licensed Boats, this will secure your booking and the balance of payment will be taken the night before your hire. For our unlicensed boats a $50 deposit is required.

For the fuel, yes, but we do not hold a bond for the boat. However, we do tell our customers that they are liable for any damages that are caused to the boats, up to $1,000. Prop damage is the most prevalent, but we do try to have our customers minimise the risks for no damage with our run-throughs. Please ask us if you have any concerns.

We hold a $250 fuel bond for the licensed boats (Sportsrider and Centrecab) and a $50 fuel bond for the Kakadu Tinny. When you return to the marina we calculate the fuel that you used and refund/charge your card the difference. 

For the unlicensed SmartWaves fuel is included.

The licensed vessels – fuel is not included. We take a $250 fuel bond for Sportsrider/Centrecab and $50 for Kakadu Tinny. We give you a full tank of fuel to depart with then on arrival back into the marina we calculate the fuel you have used and amend the difference (refund or charge your card).  The price will be the fuel bowsers at Abell Point Marina on the day.

If the team at Airlie Boat Hire deem the weather to be unsafe for boating (2 metre swell and over 20 knots), we will offer you the opportunity to reschedule or receive a refund. If the weather is up to 20 knots hirers will be offered alternative options when weather conditions are not suitable for Whitehaven or outer islands. If customer chooses not to take the alternative options, 50% of hire will be forfeited. This decision will be made on the morning of your departure so please contact our office the night prior for an update. You must provide at lease 48 hours notice to Airlie Boat Hire to cancel a booking or full payment will be due.

All of our boats are located on our Marina Berth – Coral Sea Marina – Resort, Berth N00, South Village, Shingely Drive, Airlie Beach.

You can tow the Kakadu tinny. we no longer provide the option for towing away the Centre cab or the Sports Rider unless pre approved in special circumstances from the owner.

The unlicensed boats can not be towed, just picked up from the Marina Berth.

We no longer deliver boats but are happy for you to pick boats up and Tow away.

Yes, no problem! However, you do need to purchase a camping permit to do this. All information can be found on the Queensland Government website at https://parks.des.qld.gov.au/parks/whitsunday-islands/camping.html#dugong_beach_whitsunday_island.